logo

Help Center

Website Submit a request Sign in
What can we help you with?
  1. PrintNow
  2. Pre-Purchasing Questions

Pre-Purchasing Questions

All you need to know before purchasing.

Hosting & Updates

  • Datacenter Info
  • PrintNow Servers
  • PrintNow Software Updates

PrintNow Services

  • Are we required to purchase onboarding services?
  • What is the difference between standard support and technical consulting services?
  • What are your development rates?

SaaS Top 10 Questions

  • What security protection mechanisms and techniques are utilized in your data center?
  • What are the policies regarding protecting our data stored on your system and recovery?
  • What are your uptime/availability statistics? How is your service protected from disasters? What are the ramifications if you don’t meet your SLAs?
  • What available support and self-service channels do you offer? Hours of support operations & SLAs. The qualifications of PrintNow support staff.
  • How often are new features introduced? How closely is customer feedback considered in upgrade plans?
  • Will the PrintNow SaaS solution work seamlessly with my existing on-premise applications? How are integrations achieved?
See all 9 articles

Can't find what you're looking for?

Let us help you right now!

Submit a request

© PrintNow Technologies, Inc. | www.printnow.com