What available support and self-service channels do you offer? Hours of support operations & SLAs. The qualifications of PrintNow support staff.

To ensure your ongoing success with the PrintNow solution, you'll need to know what kind of services we will provide. 

• Flexible support options – self service, email,  & phone.
• Support during standard business hours (8:00 am EST - 5:00 pm EST)  and monitoring service uptime 24 hours a day.
• A skilled, well-trained team of support professionals.
• A comprehensive knowledge base that will enable you to quickly address simple or routine problems on your own.
• Included email ticket support 
• Technical Consulting option to connect one point of contact for all of your ongoing technology needs when you require more.