How do I cancel an order?

You could add a order status called “cancelled” under Orders > Order Status Or you mark it as cancelled after opening the item for editing then you would just need to click save afterwards. Orders > View Order > Actions > View/Edit That is all you need to do on the PrintNow side for it. In order to receive the refund of payment then you would need to contact your merchant processor account, we do not handle refunds on the PrintNow side.